I bought a set of 2016 tyres in 2020 since I had no other option at the time.
BHPian abhisheksnayak recently shared this with other enthusiasts.
We own a Tata Hexa since 2017 that’s done around 1.16 lakh km as of today. In 2020 at around 80k km., the 19″ MRF tyres were completely worn out & there was an acute shortage of those specific tyres all over India. Only 2016 manufactured tyres were available with all dealers. On the assurance of the then DM (District Manager), that the warranty would start from 2020, we had no option but to go ahead.
Now in 2022, the car started wobbling so we thought it was a wheel alignment issue. Dealer said all 4 tyres are completely bent as shown in the pictures while the threading is intact which proves it’s not a wear & tear issue but a manufacturing defect. MRF has rejected our claim & sent the tyres back to the dealer. The claims department is blaming the dealer for selling old tyres, Tata for not replacing the car parts on time and “unequal & excessive contact pressure” which doesn’t mean much.
Tried escalating this through Inderjit Cars where the car is regularly serviced. Also through Autocar. Would appreciate Team-BHPian’s advice.
Here’s what BHPian Turbanator had to say on the matter:
Have you parked the car for an extended duration? If not, then the chances are that these were stored improperly, maybe in one position for an extended period at the dealership.
You can use these only in the rear and put two newer ones in the front and see if it helps. The manufacturer is correct to refuse the claim as these are past the warranty, and the defect can be due to improper storage.
can look here.
Here’s what BHPian Kosfactor had to say on the matter:
If I assume that this vehicle has not sat idle for long in your hands – whoever sold you those tyres in the first place was not being entirely nice to you, to put it mildly. This was probably a set of tyres that were from an unsold Hexa that was sitting in their lot for a long time – therefore flat spots, those are usually not manufacturing defects, MRF has probably mentioned it in their warranty policy as well.
Here’s what BHPian zeng had to say on the matter:
What makes you think there is a tyre flat-spotting when there has been no (prolonged) idle parking?
Have you run your palm/fingers along the tyre circumference and sensed there are high and low spots?
If yes, it could be a tyre-separation phenomenon as a result of manufacturing.
Flat-spotting is not a manufacturing defect per se if one exists here. It is more of an owner-operator problem in unduly prolonged idle park IMHO.
Keyword: Need Advice: Flat spots on all 4 MRF tyres on my Tata Hexa