Incorporated in 2007, Transcargo Worldwide focuses on air freight, sea freight, customs brokerage, warehousing and distribution, inland and cross-border transportation, e-commerce logistics, and value-added services. Its services cover the gateways of Malaysia including Kuala Lumpur International Airport (KLIA), Penang Airport and Seaport, Klang Port, Pasir Gudang Port, Tanjung Pelepas Port, and borders of Malaysia with Singapore and Thailand.
The fleet expansion by Transcargo Worldwide is in line with its business expansion. Hino’s known quality and reliability are factors Transcargo considered when purchasing the trucks. The company also revealed that Hino impressed on them especially in the early stages in the truck trials, technical support, and needs assessment, applying its best Total Support philosophy. Moreover, Hino has an established network nationwide which provides convenient service, maintenance and aftersales support.
Transcargo also had the Hino Connect telematics system installed in the new trucks to further optimise operating efficiency, besides protecting the truck and driver. The truck’s information can be accessed via the myHINO mobile application enabling owners to plan more efficiently and maximise revenue.
Additionally, Transcargo also signed up for the Hino Membership Premium Plus to enhance the aftersales services. The Hino Membership Premium Plus will give Transcargo an extended warranty of up to 7 years (unlimited mileage), and free brake lining replacement every 60,000 km and above, as well towing service support of up to RM500 once a year. Customers who sign up for the Hino Membership Programme will also enjoy special promotions.
As a value-added service to its customers, Hino Motors Sales (Malaysia) Sdn Bhd also provides skill improvements at its Hino Total Support Customer Centre (HTSCC) in Sendayan. Through training, drivers will be more familiar with the trucks and operate them safely and more efficiently.
Keyword: Transcargo Worldwide Expands Fleet With Hino 300 & 500 Trucks