Global mobility and urban services platform, inDrive, is reaffirming its commitment to user safety with the introduction of a Safety Pact to create better user experience through improved safety awareness and practices.
The inDrive Safety Pact is a 3-sided alliance between passengers, drivers and inDrive, to share responsibility for ensuring the safety of every single ride. This pact outlines efforts by inDrive to provide a safe experience for users, as well as a code of conduct that encourages mutual respect and secure practices when using the platform.
The pact educates drivers and passengers about the most commonly-used app’s safety features, including:
- the Emergency button, for direct contact with emergency services;
the Share the Ride Route button, which allows passengers and drivers to share their route in real-time with a trusted contact;
a Safety Center with training materials and tips for drivers
The Safety Pact also provides safety tips and sets out a standard of conduct for both drivers and passengers, which emphasises mutual respect and zero tolerance of discrimination. It also clarifies what information a passenger should specify when requesting a trip e.g. whether a child’s car seat is required, or if the passenger is traveling with an animal.
“The vast majority of trips are completed safely, but as long as there are any incidents, we’ll keep looking for ways to improve our part of the deal. With our Safety Pact, we call on everyone who uses our app to empower themselves, and join us in making every ride a safe ride,” Roman added.
More information about the Safety Pact can be found at https://indrive.com/safety/.
inDrive is headquartered in Mountain View, California, USA and operates in over 40 countries. In addition to ride-hailing, inDrive provides an expanding list of urban services, including intercity transportation, freight delivery, task assistance, courier delivery and employment search.
You can find the inDrive app in the Google Play store or Apple App Store.
Keyword: inDrive Introduces Safety Pact For Better User Experience