We travelled from Chennai to Nagarcoil in our 2021 Safari, with the Mahindra SUV waiting for us when we arrived.
BHPian Neil Roy recently shared this with other enthusiasts.
Mahindra gave me a 4WD petrol automatic for two days so that I could make it to my estate for the pooja holidays with my family.
It all started when my 2019 model Thar went for a preventive checkup on 27th September prior to my trip to Nagercoil. With the pooja holidays approaching and the kids having compulsory holidays (Thank you Govt. of Tamil Nadu), We decided to go to our estate which is surrounded on all four sides by reserve forests. The closest that we have to other humans is a good two kilometres away and hence I wanted to have a thorough checkup as the last thing I wanted was to be stranded in the middle of nowhere with wild animals and no mobile signal. It was a good thing I did that because the radiator water level was low and Mr Harry, the service manager from Automotive Mahindra Pvt Ltd, Chennai insisted that I don’t travel anywhere in that condition, leave alone a trip into the jungles and that he will definitely try to help me out. I honestly didn’t expect much to come out of it. I was very frustrated as I didn’t make any other travel and boarding arrangements.
What happened next was the stuff of dreams, for my kids and me at least.
One Mr Alex of Mahindra called me and informed me that He has spoken to Derik Mahindra, Nagercoil and that he has arranged for a 4WD petrol automatic demo car to be available at my disposal for two days. The only condition was that I have to fill my own fuel and that I have to make my travel arrangements from Chennai to Nagercoil. It was indeed a blessing as riding a Thar for 700 km is backbreaking, to say the least. The trip was definitely back on track and my wife, relatives, kids and I loaded up our trusty 2021 Safari ( Yup, you read that right too. I own a Tata and a Mahindra). Reached Nagercoil on the 2nd of October to find it waiting for us.
I am not much of a photo person and so I have put together some drone shots of the trip which I hope you might enjoy. If you see the video and the terrain, you’ll understand how much this gesture of Mahindra means to me. And yes, Robert Frost seems appropriate given the location.
I think the Indian automotive manufacturers are upping the ante by providing customer-centric services which were unheard of before. Both Tata and Mahindra are vying with each other to provide safer, more reliable cars and be more customer friendly and that is very important, to me at least.
Here’s what BHPian Heart_Revs had to say on the matter:
That was an awesome gesture from Mahindra. Mahindra seems resolved to address their weakest point – customer service.
Here’s what BHPian swami69 had to say on the matter:
Wonderful gesture by Automotive Mahindra and your drone video and the music/commentary is awesome. Lovely location for a family holiday in a 4×4.
Here’s what BHPian sachin_cs had to say on the matter:
Wow, this seems like a thing to me now. Because, I recently did a 1000 km trip in my Rapid and initially we were 7 people on the plan & as my dad was in touch with the Mahindra dealer, he offered us his demo Petrol Thar MT for the trip. However, 2 people could not make it so we were 4 adults and a kid, so taking two cars didn’t make sense and 4 adults plus a kid on the Thar with a lot of luggage was also a no-no. One day definitely I would love to take the Thar on a road trip to understand the vehicle better and if it suits me or not because I’m a sedan lover.
Keyword: Mahindra lends me a Thar for a weekend family trip: Here's how!