The warranty coverage includes a 10-year battery warranty and a 10-year/125,000-mile warranty.
Despite offering an incredible warranty, VinFast does not have the start it likely hoped for in the North American market. Automotive News cited Experian and reported the EV newcomer only saw 128 registrations for the VF 8 from January to May.
The coverage includes a 10-year battery and a 10-year/125,000-mile overall warranty. VinFast even offers a compensation program, which pays owners based on the problem encountered. Owners can receive $100 for minor inconveniences, while significant issues will result in a $300 compensation.
But even those extensive aftersales programs didn't help the VinFast VF 8 find many new homes in California, where the two-row midsize crossover is initially offered. The automaker started deliveries in March.
The brand will expand to other states and plans to build a $4 billion EV assembly plant in North Carolina. However, this also faces challenges as the inaugural date was pushed from 2024 to 2025.
According to Experian's data, the VF 8 had one new registration in February, 16 in March, 66 in April, and 45 in May. Moreover, VinFast was number 22 on Experian's 25-brand list of new EV registration.
One guess as to why the VinFast brand is not gaining traction in the US is build quality issues. The VF 8 has even received lukewarm reviews, which probably led the Vietnamese automaker to roll out the aforementioned aftersales programs.
Another is pricing. The entry-level VinFast VF 8 Eco comes in at $46,000, offering a 349-horsepower dual-motor setup with an estimated EPA range of 264 miles. Add short of $2,000, and you can get a Tesla Model Y, which provides a range of 279 miles and boasts a strong network in North America.
VinFast will continue to bolster its presence in the US EV market by launching the larger three-row VF 9 full-size crossover later in the year. The smaller VF 6 and VF 7 are also in the works, targeted at younger or first-time car buyers.
Keyword: VinFast Tanks In America Despite Offering Incredible Warranty