The pictures speak for themselves. I now regret my decision to let them touch the wheels.
BHPian vagster recently shared this with other enthusiasts.
If you are letting the Skoda service centre personnel do wheel alignment or balancing, ensure that they handle it properly.
I recently completed my first service. Opted for SMP.
The SA claimed that they have ‘specialised equipment’ to handle the alignment and wheel balancing for the Octavia A8. So wanted to give them some additional work on the invoice, I opted only for Alignment and wheel rotation, although the cost was 40% higher than other tyre outlets.
The pictures speak for themselves. I now regret my decision to let them touch the wheels. The work was done very carelessly.
The pneumatic motor used for the removal of the wheel bolts was handled in a way that damaged the paints on all 4 alloys. A minimum level of patience would have saved the alloys from scratches.
Bringing this up, the SA claimed it was present earlier. I had to confront him with proof that the wheels hadn’t been removed earlier with some pictures.
It is definitely an eyesore as the alloys are black in colour and it is more prominent in light than in the pictures.
The oil service was prompt and completed in time, with no complaints and the car feels smooth and more refined.
Note: I am not sharing the service centre name as they agreed to repaint the alloys and SA was apologetic later.
Keyword: Octavia's alloys scratched during alignment: SC agrees to repaint them