After quite some push, Nissan took the car, but were able to solve only two issues.
BHPian Subramag recently shared this with other enthusiasts.
Summary – Bought the top end turbo CVT Dual tone Magnite and sold the same in 14 months.
Details
I had upgraded by my 6 years old i20 petrol manual to Nissan Magnite by Aug 2022. The i20 was my second car, primarily being a driver driven family car and city car.
Criteria – max budget of 15L. Petrol, automatic.
I had checked below options and reasons why I did not take them.
- Hyundai – after owning an i20 and Elantra, I was unhappy with the quality of the car. Did not want to go with Hyundai.
- Kia – checked the sonet, but had a long waiting period. Again, being a Hyundai car, I was not very particular.
- Skoda/vw – not wanting to pay 20+ lacs for a Taigun/kushaq.
- Tata – quality was good, but we felt that the car was claustrophobic. Also the amt was a big no-no.
- C3 – very basic. But suspension was the best.
- Elevate – not launched by then.
- Magnite – decent ride during test-drive, seats were good, automatic, suspension was next best to C3. Fit in 14L. With all bells and whistles. Bought it in Chennai.
Issues faced during after 6 months.
- Squeaky suspension
- Severe rattling
- AC does not work if you go on cruise control
- The brakes were not effective at speeds more than 100kmph.
- On any speed breaker, there was a noise from the front side of the car.
- Wiper blades were not effective.
- The car will give a message that key is not identified, but this message will not be there when I take it to service center.
- Tired of explaining the issues to Nissan service managers (change in managers inbetween as well)
After quite some push, Nissan took the car, were able to solve only the issue 1,5.
- Issues 2, 4, 6 – they said they sorted the issue, but the issues came back in a month.
- Issue 3- they could not identify the issue at all. Though I sent them a video on when it happens, they said they will call back, fix an appointment and take it for long drive, but never happened.
- Issue 7 – they could not replicate. They simply said it works.
Summary of story – I was tired of fighting this battle. Either product had to be good or the service center had to be good. When both are not good, it’s only everlasting pain that you as customer has to go through.
Finally decided to get rid of the car. The resale was also pathetic – Lost 32% in 14 months. And very limited takers as well. But happy riddence.
Here’s what GTO had to say on the matter:
I actually enjoyed my drive of the Magnite Turbo CVT; in a sea of slow & jerky AMTs then, it brought a smooth CVT to the table. Its 4-star GNCAP rating was also impressive.
But in order to meet their aggressive pricing, the cost-cutting was obvious. As the cars are ageing, it’s becoming even more obvious, with several owners complaining of niggles & problems on Team-BHP. Nissan’s after-sales has always been atrocious (I own a Sunny). I’d also be worried about the long-term reliability when new Magnites are reporting such niggles & Nissan’s global track record with CVT reliability is poor.
They recently launched the Magnite AMT at 6.5 lakhs. That is amazing pricing, but its a cheaply built car at the end of the day.
Here’s what BHPian jomyboy had to say on the matter:
I am sure with each passing year, they are ironing out little snags. My Kiger 2023 feels very different to the previous years and also the BSVI phase 2 engines are more refined now, the new Magnite even looks more upmarket and like a conventional SUV more so than any other car in this price bracket. I would be alarmed if new buyers also complain of the same niggling problems.
Here’s what BHPian spaceunicorn had to say on the matter:
I’m so sorry to hear about your negative experience with Nissan after-sales service. It’s very alarming to have so many problems with a new car in just 14 months. I’ve never been a big fan of Nissan or its Indian subsidiaries, because I’ve always had the impression that they sell substandard products in India to cater to the price-conscious Indian market. With a few exceptions, their product lineup in India is much lower quality than their products in Europe and the Middle East.
Here’s what BHPian mail2vm had to say on the matter:
I’m walking on this path with their sibling – Renault Triber. I checked the Magnite as well but I’m someone who always looks for an option to take manual control of the vehicle, when necessary – The CVT doesn’t have that option with Magnite. Hence, I ruled it out then.
I bought Triber for its features and space, though I was not fully satisfied with the vehicle’s performance. A lesson I learned later – If you do not have the heart for it, do not take a chance.
It has a terrible engine with a dead gearbox (AMT). It’s very uninspiring to drive and in many cases, it’s scary to be on the road as the engine and gearbox take time to respond on its wish. The engine noise and auto gear shifts are unbearable. I tried to talk with the service center to make some minor changes to make the gear shifts smooth and reduce the engine noise. However, the SC team mentioned that they have to follow what Renault asks them to do and cannot make any changes to the given instructions. So, I totally get it when you say you’re happy with it. I decided to sell it and the resale price is too low for Nissan/Renault.
However, I made up my mind to give it off rather than live with it.
Keyword: Frustrating Nissan Magnite ownership experience: 8 issues in 6 months