Multi-year complimentary offer including emergency services such as Automatic Crash Notifications, Emergency Assistance, Stolen Vehicle Locator, and Anti-Theft Alerts for model year 2020 - 2023 gas-powered Volkswagen vehicles equipped with Car-Net

Volkswagen of America, Inc. will roll out Volkswagen Car-Net® Safe & Secure connected vehicle emergency services at no additional cost for five years for most model year 2020 to 2023 vehicles, effective June 1, 2023. For gas-powered vehicles equipped with Car-Net hardware, this multi-year complimentary offer includes Automatic Crash Notifications, Emergency Assistance, Stolen Vehicle Locator, and Anti-Theft Alerts; ID.4 EV models include Automatic Crash Notifications and Emergency Assistance.

For model year 2020 – 2023 vehicles equipped with Volkswagen Car-Net, the coverage begins as soon as the owner creates a myVW account and accepts the myVW and Car-Net Terms of Service. The coverage will remain active for 5 years after the sale date or June 1, 2023, whichever is later.

During a recent carjacking incident in the Chicago area, involving a child in a stolen Volkswagen Atlas, law enforcement vehicle tracking was delayed because of a process failure involving a request for a subscription payment prior to obtaining vehicle locator information. “The family was thankfully reunited, but the crime and the process failure are heartbreaking for me,” said Rachael Zaluzec, SVP, Customer Experience & Brand Marketing for Volkswagen of America, Inc. “As a mom and an aunt, I can imagine how painful this incident must have been. Words can’t adequately express how truly sorry I am for what the family endured.”

“Volkswagen must and will do better for everyone that trusts our brand and for the law enforcement officials tasked with protecting us. In addition to a full investigation of what went wrong and actions taken to address the failure, we want to make it right for the future. Today, we are setting a new standard for customer peace of mind. As of June 1st, we will make these connected vehicle emergency services free for five years as one significant step we can take as a commitment to our owners and their families.”

For 2020-2023 model year vehicles equipped with Car-Net, services are offered in three plans: Safe & Secure, Remote Access, and Wi-Fi Hotspot. Most model year 2020 Passat vehicles are not equipped with Car-Net.

Car-Net Safe & Secure—now available at no additional charge for five years for model year 2020 to 2023 vehicles—allows owners to access Emergency Assistance through the SOS button in the vehicle, and, if a cellular connection can be established, can put the driver in contact with the Car-Net service center, who can direct emergency responders to the vehicle’s location and notify the user’s Emergency Contact.  Provided a cellular connection can be established, Automatic Crash Notification can help automatically notify an operator who can quickly contact first responders in the event of a collision. In gas-powered vehicles, Anti-Theft Alert sends a push notification to the user if the vehicle’s anti-theft alarm is triggered, and Stolen Vehicle Location Assistance uses Car-Net technology to assist law enforcement with locating the vehicle in the event that it is stolen. In addition, Information Assistance—accessed through the i-call button within the vehicle—allows the driver to speak to a Car-Net agent for support needs, such as points of interest and account services. The Information Assistance service is not available on model year 2021 ID.4 vehicles.

Car-Net Remote Access services are also offered at no additional charge, for five years from the date of vehicle purchase on 2020 and newer models equipped with Car-Net. Remote Access allows owners the ability to interact with their vehicle from a distance via the myVW mobile app, and features include remote start and stop (if equipped), remote door lock and unlock, remote honk and flash of lights, last parked location, and remote vehicle status display, which provides information on estimated fuel level and mileage and door and window status. To provide added peace-of-mind no matter who is driving, Remote Access services also include Family Guardian services (Speed Alert, Boundary Alert, Valet Alert), as well as Roadside Call Assist.

Car-Net Wi-Fi Hotspot is a data plan subscription that allows passengers to access the internet with up to four connected devices simultaneously, including compatible tablets, smartphones, laptops, gaming devices, and more—at 4G LTE-enabled speed. Customers have the option to select a data plan from either VerizonTM or T-Mobile® (only available on gas-powered vehicles).  With just a few clicks in the myVW mobile app or at vw.com/carnet, owners can add their new Volkswagen vehicle to their existing mobile data plan or purchase a new one.  Verizon Wireless or T-Mobile customers with an existing mobile data plan can simply add their Volkswagen vehicle as a new line item to their existing monthly bill; non-Verizon or T-Mobile customers can set up an unlimited plan for $20/month, taxes and fees may apply.

SOURCE: Volkswagen

Keyword: Volkswagen offers complimentary Car-Net Safe & Secure connected vehicle emergency services for 5 years

CAR'S NEWS RELATED

VW “very worried” about future of South African factory

Thomas Schaefer, head of the VW global passenger car brand, said he is “very worried” about the future of the automaker’s South African operations. VW has been in the country for nearly 80 years, producing models such as the iconic VW Polo across four generations for export to over ...

View more: VW “very worried” about future of South African factory

Volkswagen Confirms New Entry-Level, China-Specific EV Platform

It will be used on four new models, with a starting price of less than $20,000.

View more: Volkswagen Confirms New Entry-Level, China-Specific EV Platform

Volkswagen to launch $20,000 EVs on a new platform in China, its most important market

Volkswagen plans to launch a new entry-level EV platform in China to keep pace with Tesla and BYD. The automaker will introduce EVs starting at around $20,000 (140,000 yuan) to win back buyers in its most important market. Competition in the world’s largest EV market is intensifying as price ...

View more: Volkswagen to launch $20,000 EVs on a new platform in China, its most important market

Volkswagen to launch China-specific entry level electric platform

HEFEI, China/BERLIN Nov 24 (Reuters) – Volkswagen (VOWG_p.DE) said on Friday it will develop a new platform for entry-level electric vehicles in China and use more local components to lower costs, as the German company seeks to regain lost ground in the world's biggest auto market. The new architecture, ...

View more: Volkswagen to launch China-specific entry level electric platform

How much is my Volkswagen Golf worth?

Determining the value of your used car before you sell it will help you get the most out of the transaction. Find out how you can get an accurate valuation on a Volkswagen Golf and what factors influence its value. How do I find out how much my used car ...

View more: How much is my Volkswagen Golf worth?

The best bakkies in the world are both built in South Africa

The South African-made sixth-generation Ford Ranger and second-generation VW Amarok have been voted as the joint winners of the International Pick-up Awards (IPUA). While both bakkies have won the accolade two times before – the Ranger in 2013 and 2020, and the Amarok in 2011 and 2018 – this ...

View more: The best bakkies in the world are both built in South Africa

Volkswagen South Africa and DHL join forces to showcase the all-electric ID. Buzz in SA

DHL and VWSA join forces NewsBy: Ian McLaren As part of VWSA’s plans to introduce a host of all-electric ID. products into South Africa in the coming years, the brand has joined forces with world-renowned logistics company DHL to showcase the characterful ID. Buzz. DHL and VWSA join forces ...

View more: Volkswagen South Africa and DHL join forces to showcase the all-electric ID. Buzz in SA

Volkswagen becomes the latest automaker to hike wages for U.S. factory workers

Companies Volkswagen AG Honda Motor Co Ltd Hyundai Motor Co Nov 22 (Reuters) – Volkswagen (VOWG.DE) said on Wednesday that it would hike salaries for production workers at its Tennessee-based Chattanooga assembly plant by 11%, weeks after the United Auto Workers union won significant pay and benefit hikes from ...

View more: Volkswagen becomes the latest automaker to hike wages for U.S. factory workers

Volkswagen opens ID.7 Vizzion electric sedan pre-orders in China starting at $33K

Volkswagen is getting closer to cell-to-pack (C2P) EV batteries

What is the Volkswagen Golf top speed?

Volkswagen begins operating first wholly owned battery pack plant in China - local govt

Volkswagen Virtus Sound Edition launched at Rs 15.52 lakh

Volkswagen Taigun Sound Edition launched at Rs 16.33 lakh

Volkswagen's APP550 Electric Motor Bottleneck Spreads In Europe

Can a Volkswagen Polo Vivo tow?

Supply problems set to hit Volkswagen's Skoda unit - Handelsblatt

Volkswagen's Largest EV Plant Slows Down Again Due To Weak Demand

All 2023 Volkswagen ID.4 EVs In U.S. Recalled Because Sunshade May Be Flammable

Volkswagen ID.7 2023 review: Sleek Tesla Model S rival is the perfect SUV antidote

OTHER CAR NEWS

; Top List in the World https://www.pinterest.com/newstopcar/pins/
Top Best Sushi Restaurants in SeoulTop Best Caribbean HoneymoonsTop Most Beautiful Islands in PeruTop Best Outdoor Grill BrandsTop Best Global Seafood RestaurantsTop Foods to Boost Your Immune SystemTop Best Foods to Fight HemorrhoidsTop Foods That Pack More Potassium Than a BananaTop Best Healthy Foods to Gain Weight FastTop Best Cosmetic Brands in the U.STop Best Destinations for Food Lovers in EuropeTop Best Foods High in Vitamin ATop Best Foods to Lower Your Blood SugarTop Best Things to Do in LouisianaTop Best Cities to Visit in New YorkTop Best Makeup Addresses In PennsylvaniaTop Reasons to Visit NorwayTop Most Beautiful Islands In The WorldTop Best Law Universities in the WorldTop Richest Sportsmen In The WorldTop Biggest Aquariums In The WorldTop Best Peruvian Restaurants In MiamiTop Best Road Trips From MiamiTop Best Places to Visit in MarylandTop Best Places to Visit in North CarolinaTop Best Electric Cars For KidsTop Best Swedish Brands in The USTop Best Skincare Brands in AmericaTop Best American Lipstick BrandsTop Michelin-starred Restaurants in MiamiTop Best Secluded Getaways From MiamiTop Best Things To Do On A Rainy Day In MiamiTop Most Instagrammable Places In MiamiTop Interesting Facts about FlorenceTop Facts About The First Roman Emperor - AugustusTop Best Japanese FoodsTop Most Beautiful Historical Sites in IsraelTop Best Places To Visit In Holy SeeTop Best Hawaiian IslandsTop Reasons to Visit PortugalTop Best Hotels In L.A. With Free Wi-FiTop Best Scenic Drives in MiamiTop Best Vegan Restaurants in BerlinTop Most Interesting Attractions In WalesTop Health Benefits of a Vegan DietTop Best Thai Restaurant in Las VegasTop Most Beautiful Forests in SwitzerlandTop Best Global Universities in GermanyTop Most Beautiful Lakes in GuyanaTop Best Things To Do in IdahoTop Things to Know Before Traveling to North MacedoniaTop Best German Sunglasses BrandsTop Highest Mountains In FranceTop Biggest Hydroelectric Plants in AmericaTop Best Spa Hotels in NYCTop The World's Scariest BridgeTop Largest Hotels In AmericaTop Most Famous Festivals in JordanTop Best European Restaurants in MunichTop Best Japanese Hiking Boot BrandsTop Best Universities in PolandTop Best Tips for Surfing the Web Safely and AnonymouslyTop Most Valuable Football Clubs in EuropeTop Highest Mountains In ColombiaTop Real-Life Characters of Texas RisingTop Best Beaches in GuatelamaTop Things About DR Congo You Should KnowTop Best Korean Reality & Variety ShowsTop Best RockstarsTop Most Beautiful Waterfalls in GermanyTop Best Fountain Pen Ink BrandsTop Best European Restaurants in ChicagoTop Best Fighter Jets in the WorldTop Best Three-Wheel MotorcyclesTop Most Beautiful Lakes in ManitobaTop Best Dive Sites in VenezuelaTop Best Websites For Art StudentsTop Best Japanese Instant Noodle BrandsTop Best Comedy Manhwa (Webtoons)Top Best Japanese Sunglasses BrandsTop Most Expensive Air Jordan SneakersTop Health Benefits of CucumberTop Famous Universities in SwedenTop Most Popular Films Starring Jo Jung-sukTop Interesting Facts about CougarsTop Best Hospitals for Hip Replacement in the USATop Most Expensive DefendersTop Health Benefits of GooseberriesTop Health Benefits of ParsnipsTop Best Foods and Drinks in LondonTop Health Benefits of Rosehip TeaTop Best Air Fryers for Low-fat CookingTop Most Asked Teacher Interview Questions with AnswersTop Best Shopping Malls in ZurichTop The Most Beautiful Botanical Gardens In L.A.Top Best Mexican Restaurants in Miami for Carb-loading rightTop Best Energy Companies in GermanyTop Best Garage HeatersTop Largest Banks in IrelandTop Leading Provider - Audit and Assurance In The USTop Best Jewelry Brands in IndiaTop Prettiest Streets in the UKTop Best Lakes to Visit in TunisiaTop Highest Mountains in Israel