L – R: Eric Khoo, General Manager, Taikoo Motor SEA, Derrick Chan, Managing Director, Taikoo Motors, Mr John Bruce Rae-Smith, Executive Director – Trading & Industrial Division, Swire Pacific Limited, Mr Armin Keller, Managing Director Volkswagen Group Malaysia and Mr Franky Tam, Finance Director Trading & Industrial Division, Swire Pacific
Swire Motors has opened the country’s 3rd Volkswagen Technical Service Centre in Puchong. Covering over 92,000 square feet, the Volkswagen Puchong 4S Centre was officially opened last week and currently has 24 service bays with room for another 11 bays in the future. The full-fledged centre can cater to all the needs of Volkswagen owners from sales to after-sales covering quick and general service, accident repair, tire balancing and alignment, air-conditioning services, accessories sales and installation, body and paint as well as diagnostics and major and minor repairs.
They also have the largest Volkswagen showroom which can display up to 15 cars and 2 car delivery bays. In an effort to boost ownership experience, the Volkswagen Puchong 4S Centre has 30 experienced and trained after-sales personnel.
Swire Motors, which is part of the Hong Kong-based Swire Group, has invested RM20 million on the land, build-up, Volkswagen-approved equipment, facilities, after-sales and hiring and training of staff. Swire Motors is planning for future express service lanes as well.
This new 4S Centre also has an authorized Body and Paint centre which uses newly-designed stainless steel air blow guns with new and improved waterborne paint which requires fewer clear coats and has a cleaner, brighter appearance.
Mr Armin Keller, Managing Director of Volkswagen Group Malaysia said “This is our third Volkswagen Technical Service Centre launched within a span of one year and this is testament that our customers are our top priority. Volkswagen Malaysia works closely with our dealership partners to ensure the right investment on infrastructure is made so together we can strive to improve our offerings and improve the overall ownership experience”.
Mr Derrick Chan, Managing Director of Taikoo (the Chinese name for Swire) Motors said “Swire Motors is proud to present our largest Volkswagen centre in the southern Klang Valley. We agree that our customers are our top priority and with that in mind, we have invested in equipping this centre with the right equipment and right people and other necessities in making this a full fledged service centre and more. Our investment today will benefit in the long run and will help in building the Volkswagen brand here in Malaysia. Thank you to Volkswagen for the continuous support and faith in Swire Motors”.
The Volkswagen Puchong 4S Centre is located at Lot 895, Jalan Subang 10, Kampung Kenangan, Puchong. Its showroom is open Mondays – Saturdays, 8:30am – 6:00pm and Sundays and public holidays, 9:00am – 6:00pm. After-sales operating hours are 8:00am – 8:00pm, Mondays – Saturdays. Facilities include a customer lounge with 4 computers, satellite TV channels, cafe and high-speed WiFi. Customers can make appointments by calling (03) 8069 9099.
For more information, please visit www.volkswagen.com.my
Keyword: Swire Motors Opens Volkswagen 4S In Puchong