smart Malaysia is scheduled to launch it’s smart #1 EV soon but in the meantime, it has made the Hello smart app available for download.
This mobile application is the brand’s innovation to enhance the digital personalisation of the smart premium customer experience. The app underscores the company’s commitment to empowering smart #1 customers by seamlessly integrating technology into their daily routines, enhancing convenience, and elevating their overall ownership journey.
Through the Hello smart app, smart Malaysia aims to revolutionise the electric vehicle landscape here with its user-friendly 4-tab layout that promises to simplify and enhance the digital journey. Each tab allows access to a world of options.
For instance, the Discover tab provides access to the latest news, events, and a community page, as well as digital product e-Brochures and notifications. With the Vehicle tab, users can personalise their vehicles, estimate monthly payments, apply for loans, book services, and access real-time vehicle information. This information includes Battery Status, Charging Status, Driving Range, and Location. Additionally, users can remotely control the air conditioner, door, windows, and schedule the charging time.
The e-Mall tab accesses a virtual store for official smart merchandise and accessories and offers users an opportunity to earn loyalty points that can be redeemed for exciting rewards, while the Profile tab summarises all smart App functions and offers personalization options.
“In our quest for a user-friendly digital journey, smart Malaysia is committed to boosting the connection between smart vehicle owners and their cars. We are thrilled to introduce the Hello smart App, which takes integration to the next level, keeping users in the loop and connected. We believe this app will deepen our owners’ affection for the brand, offering an innovative and all-encompassing experience,” said Zhang Qiang, CEO of smart Malaysia.
The Hello smart app has also received a lot of local input. Following an extensive study of how users integrate vehicle usage with their digital lifestyle, the app introduces 4 in-app features new to the EV market in Malaysia. These are the live Charging Map & Navigation System, Vehicle Booking & Financing Loan Application, One-Stop Service Home Charging Solution, and Community Engagement.
Of significance for EV owners is the live Charging Map feature. Although EV ownership is rising, range anxiety remains a concern. Realising the need to address this issue, smart Malaysia has collaborated with EV charging ecosystem stakeholders to become the first app by an automotive brand to provide a comprehensive EV charging map. Real-time charging point information including the availability status are accessible through the Hello smart app with 70% of public charging points are already integrated. This eliminates the need for multiple apps and allows owners to locate available charging points, initiate the charging process, and make payments.
Another innovative feature is the ability to apply for loans directly through the app. This service sets a new standard for convenience by simplifying processes and eliminating manual procedures, making EV ownership more accessible and hassle-free.
smart Malaysia has also included the One-Stop Service Home Charging Solution feature, streamlining the purchase, installation, and appointment scheduling for smartCharge Home Chargers, ensuring a hassle-free and time saving solution for users.
Finally, the app also includes a community page where users can connect, share experiences, and exchange insights with fellow smart enthusiasts. Fans will receive loyalty points when they invite friends to purchase smart car, and they can use these points to make purchases from a wide array of official merchandise, accessories, and charging solutions offered by the e-Mall.
This first version of the Hello smart app already includes several functions, and smart Malaysia promises to introduce even more functions and features soon. The first update is scheduled for release in Q4 of 2023, further enhancing usability and convenience.
You can download the Hello smart app from the Apple App Store, Google Play Store, and Huawei App Gallery to get familiar with it.
For more information, visit https://my.smart.com/#/connectivity.
Keyword: Hello smart App Available For Download Ahead Of #1 Launch