KUALA LUMPUR: BMW Group Malaysia has introduced the BMW Tyre Warranty Programme for all new BMW vehicles sold at authorised BMW dealers nationwide from Jan 1 this year.
The warranty is valid for 24 months and offers a comprehensive protection on BMW approved star-marked tyres. Engineered in collaboration with leading tyre makers around the world at the beginning of every vehicle development, BMW star-marked tyres are tailored to fit BMW models and support the drive response of the vehicle, and is factory fitted with every new BMW car to offer original manufacturer quality on top of run-flat technology which provides added safety and increases fuel efficiency.
The warranty certificate covers tyre damage caused by any pointed or sharp objects such as nail or broken glass, or by hitting the edge of a kerb or pothole. The warranty, however, is only applicable if no other existing guarantee or insurance is covering the tyres of the vehicle. The tyre warranty also covers tyre fitment and wheel balancing.
In the case of a claim, the BMW authorised dealer will inspect the cause of the damage as well as assess the current market value of the damaged tyre. Depending on the depth of the tread, BMW vehicle owners could be entitled to compensation of up to 100% of the cost of a new tyre. The compensation is also calculated based on the retail price rate of the tyre during the time of change.
For example, if the damaged tyre still has more than 7mm of residual tread depth, no costs would be incurred on the new tyre. In this case, BMW would also absorb the cost for fitment and balancing.Wheel alignment cost and towing charges, however, are not applicable and covered in the programme as with run-flat technology, the need for towing is rare as run-flat tyres can continue to support vehicles for approximately an additional 80km when driven at a maximum speed of 80kph.
Compensations for residual tread depth that is from 6.9mm to 6.0mm, 5.9mm to 5.0mm, 4.9mm to 4.0mm and 3.9mm to 3.0mm, meanwhile, are calculated at 80%, 60%, 40% and 20% respectively. However, no compensation will be offered for residual tread depth that is less than 3mm on the damaged tyre as residual tread depth is measured at the shallowest part of the tyre and the safety of a tyre is only as good as its shallowest part, which in turn contributes to the overall safety of the vehicle.
The warranty is only applicable for vehicles driven for personal use and is not applicable to vehicles used for commercial purposes such as car-for-hire, taxi, or any driver car services.
The warranty takes effect from the date of the first registration of the new vehicle, the date upon which the new tyre was purchased or upon reaching of all four tyre claims – whichever comes first.
There are also other conditions in the warranty.
More details can be obtained from BMW Voice at 1800-88-3000 as well as at www.bmw.com.my.
Keyword: BMW announces tyre warranty programme in Malaysia