KUALA LUMPUR: Sime Darby Motors has upped the ante on its after-sales service offerings for BYD’s electric vehicles (EVs).
Sime Darby Motors as a distributor is now offering the Service Standard Package and Service Plus Package.
The Service Standard Package is available for a three, six and eight-year period or upon reaching 60,000km, 120,000km or 160,000km respectively, with a price range from RM1,688 to RM4,888.
It includes reducer oil service, air conditioning filter replacement, brake fluid service, drive motor coolant service and air conditioning system refrigerant service.
Meanwhile, the Service Plus Package is available for a six-year period or 120,00km, or eight-year period of 160,000km, with a price range from RM7,888 to RM12,888.
Additional services include windscreen washer fluid replacement, wiper blades replacement (front and rear), remote control battery replacement, 12V battery replacement, brake pads replacement (front and rear) and brake disc replacement (front and rear).
In a statement, Sime Darby Motors said its extensive end-to-end after-sales services includes state-of-the-art service centres, body and paint services, as well as parts distribution centre.
Sime Darby Motors operates three authorised body and paint centres in Penang, Klang Valley-Bukit Jelutong, and Johor Bahru, offering dedicated care for minor and major body repairs, supported by advanced mechanical and painting bays.
These three body and paint centres are insurance panel authorised to provide BYD owners with body repair services.
BYD’s digital initiatives range from service diagnostics by technicians to convenient service centre location finding via the BYD mobile app.
By leveraging a digital tracking system, the parts distribution centre ensures optimal stock availability and timely delivery to BYD locations nationwide.
Jeffrey Gan, managing director of Sime Darby Motors retail and distribution Southeast Asia, Hong Kong, and Macau, said, “After-sales service is a core component of our value chain. Sime Darby Motors has the highest standard of body and paint centers that are approved by insurance panel, strategically located in Penang, Klang Valley and Johor Bahru.”
BYD showrooms, service centres and customer care:
BYD Ara Damansara (3S) – Sime Darby Beyond Auto
Address: Block 1, Sime Darby Motors City, 6, Jalan PJU 1A/7, Ara Damansara, 47301 Petaling Jaya, Selangor
Business Hours: Monday – Saturday: 8:30 AM – 5:30 AM
Sundays & Public Holidays: 10:00 AM – 5:00 PM
BYD Service Center Ara Damansara – Sime Darby Beyond Auto
Business Hours: Monday – Friday 8:00 AM – 5:00 PM
Saturday: 8:00 AM – 12:30 PM
Sunday: Closed
Service appointment contact: 03-7623 8838
BYD Kuala Lumpur @ TREC (1S) – Sime Darby Beyond Auto
Address: E-G-16, E-G-17, E-1-15 & E-1-16 Electric Boulevard, TREC, 438, Jln Tun Razak, 50400 Kuala Lumpur
Business Hours: Monday – Saturday: 8:30 AM – 5:30 AM
Sundays & Public Holidays: 10:00 AM – 5:00 PM
BYD Gurney Plaza Penang (1S) – Sime Darby Beyond Auto
Address: 170-G-40, Plaza Gurney, Gurney Dr, 10250 George Town, Penang
Business Hours: Monday – Sunday 10:00 AM – 10:00 PM
BYD Service Center Penang – Sime Darby Beyond Auto
Address: 191A, Jalan Sungai Pinang, Sungai Pinang, 10510 George Town, Pulau Pinang.
Business Hours: Monday – Friday 8:00 AM – 5:00 PM
Saturday: 8:00 AM – 12:30 PM
Sunday: Closed
Service appointment contact: 04-2020 388
BYD Service Center Johor Bahru (2S)- Sime Darby Beyond Auto
Address: No. 197-199, Jalan Skudai Kiri, Batu 4 ½, 81200, Johor Bahru, Johor, Malaysia.
Business Hours: Monday – Friday 8:00 AM – 5:00 PM
Saturday: 8:00 AM – 12:30 PM
Sunday: Closed
Service Appointment Contact: +60 19-300 5949
BYD Mid Valley Southkey Johor Bahru (1S) – Sime Darby Beyond Auto
Address: G-018A, Persiaran Southkey 1, Southkey, 81100 Johor Bahru, Johor
Business Hours: Monday – Sunday: 10:00 AM – 10:00 PM
BYD Sisma Auto (3S) – Glenmarie
Address: 19, Jalan Perintis U1/52, Section U1 Temasya, 40150
Shah Alam, Selangor
Contact: 03-5569 2260
Business Hours: Monday – Friday: 9:00 AM to 6:00 PM
Saturday: 10:00 AM to 5:00 PM
Sunday: 10:00 AM to 5:00 PM
Website: https://byd.sismaauto.com/
BYD Millenium Autobeyond (3S) – Cheras
Address: No 691, Batu 5, Jln Cheras, Taman Mutiara Barat, 56100 Kuala Lumpur, Federal Territory of Kuala Lumpur
Contact: 03-9133 7228
Business Hours: Monday – Saturday: 8:30 AM to 5:30 PM
Sunday: 10:00 AM to 5:00 PM
BYD Lee Motors(i) Sdn Bhd – Sg Petani
Address: No. 53-55, Jalan Ncity 1/3, N-city, Sungai Petani, Daerah Kuala Muda, Kedah Darul Aman.
Contact: 03-5569 2260
Business Hours: Monday – Friday: 9:00 AM to 6:00 PM
Saturday: 10:00 AM to 5:00 PM
Sunday: 10:00 AM to 5:00 PM
BYD Customer Care Helpdesk – General Inquiry
Contact: 1300-38-1888
Email Address: [email protected]
Operation Hour: Monday – Friday 8:00 AM – 5:00 PM
Website:
https://byd.simedarbymotors.my/
Keyword: Sime Darby Motors launches new BYD aftersales service packages