Gasgoo Munich- Car insurance remains a major headache for domestic new energy vehicle owners. Currently, premiums for these vehicles are generally higher than for internal combustion engine cars, with no unified standard, and disputes frequently arise during claims settlement. For instance, liability for accidents involving driver-assistance systems and the high repair costs of core components like LiDAR have long lacked clear compensation standards. This has evolved into a dilemma where owners feel premiums are excessive while insurers complain about persistently high loss ratios.Shenzhen is attempting to break this deadlock.Recently, multiple Shenzhen departments jointly issued ten support policies for new energy vehicle insurance, led by the city's Financial Regulatory Bureau and coordinated by industry, transport, and commerce authorities. The reform focuses on two innovative insurance products under exploration: comprehensive smart driving insurance and a "basic plus variable" floating combination policy. Shenzhen is pushing for product development and preparation, striving to launch pilot projects subsequently, potentially becoming a pioneer in segmented auto insurance reform nationwide.High penetration rates force rule innovationShenzhen taking the lead in issuing new energy vehicle insurance guidelines is no accident.In the first quarter of 2026, the number of new energy vehicle insurance policies in Shenzhen rose 18.63% year-on-year, with NEV policies accounting for 30.91% of the city's total auto insurance market — ranking first among Chinese cities. This means that for every three insured vehicles in Shenzhen, one is a new energy vehicle. The pricing and claims logic of traditional fuel vehicle insurance can no longer adapt to the actual usage characteristics of local NEVs, making industry reform urgent.To prevent policies from remaining on paper, local regulators have led major insurers in establishing a special working group, as encouraged by the "Shenzhen Ten Articles" policy.Internally, the group is currently focusing on building insurers' professional capabilities in assessing damage to battery, motor, and electronic control systems, as well as managing risk for smart components. Externally, it has initiated early talks with vehicle manufacturers and power battery suppliers, planning to connect data channels between automakers, battery makers, and insurers. These interoperability efforts are still in their infancy.Historically, auto insurance pricing relied heavily on unilateral calculations by insurers, lacking vehicle factory data, battery degradation metrics, and original equipment repair information for smart components. This has been a key reason for the chronic imbalance in NEV insurance payouts. Only through multi-party collaboration across the industry can the problem of information silos be solved at the source.Nationwide, NEV sales have climbed for consecutive years, yet insurance rule updates have consistently lagged behind vehicle iterations. Leveraging local industrial advantages to plan pilots early, Shenzhen's experience in product design and pricing could be replicated across the country once matured.Two policy types clarify R&D directionDomestic NEV insurance has long faced several prominent issues: crude premium pricing, difficulty in defining liability for smart driving accidents, and vague standards for assessing battery damage.Shenzhen's new policy encourages the development of two innovative insurance types at the policy level, precisely targeting these existing pain points.The first is a "basic plus variable" combination policy. The premium concept is split into a basic fixed fee and a floating fee, with the latter adjusted flexibly based on the owner's actual mileage and daily usage scenarios.Under this design, owners with short daily commutes and low annual mileage can reduce premium costs, while vehicles used for long-distance commercial operations or high-frequency use will see corresponding premium increases. This concept breaks from the past practice of flat pricing regardless of usage, aiming to better align with actual vehicle wear and tear once implemented.The second is comprehensive smart driving insurance, developed specifically to address claims difficulties arising from intelligent configurations.Today, more new vehicles come standard with LiDAR and advanced intelligent driving systems, where individual hardware repairs can cost tens of thousands of yuan. After accidents, liability often becomes a focal point of contention, such as determining responsibility for issues like vehicle hardware failure, human error, or smart driving system malfunction. If this policy is successfully implemented, it will clarify coverage boundaries for smart components and detail payout rules for accidents involving intelligent driving.In terms of the industrial landscape, Shenzhen hosts numerous NEV manufacturers, including BYD, along with a relatively complete upstream and downstream supply chain for parts and power batteries. New models launch quickly, and smart configurations iterate frequently.The maintenance costs for core NEV components are significantly higher than for fuel vehicles. Continuing to use traditional unified pricing rules either results in premiums that are too high, burdening owners, or too low, causing widespread losses for insurers. Only after these layered products are formally launched can the interests of both sides be balanced — controlling excessive payouts for insurers while preventing owners from bearing unnecessary high premiums, thereby alleviating the long-standing industry issue of inverted loss ratios.Relying on its leading NEV ownership and robust industrial resources, Shenzhen's "Shenzhen Ten Articles" adopts an exploratory approach, carving out a differentiated path for pilot preparation. The two innovative products are still in the R&D phase, but their design logic breaks the framework of traditional fuel vehicle insurance, specifically targeting common industry issues like singular pricing models and frequent claims disputes.Of course, moving from policy to effective product implementation will be a long cycle. Integrating automaker data, calibrating insurer risk control, and achieving market adoption all need gradual progress. As pilot preparations improve, Shenzhen's experience in NEV insurance is expected to serve as a reference sample for reforms in other cities, driving the continuous optimization of national NEV insurance toward greater refinement and customization.