Image Credit: KPLC 7 News / YouTube.A trip to the dealership for a simple tire repair turned into a month-long headache for one Louisiana driver, and now the whole thing has taken off online. Shirley Poullard brought her SUV to Kia of Lake Charles after a tire blew out on the interstate, expecting a straightforward fix. Instead, she says her vehicle sat untouched, and largely unexplained, for more than a month.What happened next is the kind of thing that makes every car owner's blood pressure spike a little. When Poullard finally went in person to get answers, she noticed the hood was up on her SUV and started recording. That decision to hit record turned out to be a smart one, because what came out on camera is now the reason this story has spread well beyond Lake Charles.According to KPLC, the service manager admitted on video that parts from Poullard's vehicle had been used to service another customer's car, without her knowledge or permission. That is not a small clerical mix-up. That is someone else's engine components ending up in another vehicle entirely, while the original owner had no idea anything was missing.AdvertisementAdvertisementThe dealership has since responded, and there have been consequences, but Poullard says the experience has left her rattled every time she gets behind the wheel of her own SUV.A Blowout Turns Into a Month-Long MysteryPoullard's ordeal started innocently enough. Her tire blew out on the interstate on June 17th, and she had the SUV towed to Kia of Lake Charles for repairs.From there, things got murky fast. She says communication from the dealership was minimal, and the vehicle simply sat for weeks with no clear update on what was being done or why it was taking so long.Caught On Camera: The Hood Was UpWhen Poullard showed up in person to check on her car, she found the hood open and decided to start filming, a move that ended up being the key to getting real answers. On camera, the service manager reportedly told her multiple times that no one had touched her vehicle, before eventually admitting that parts had in fact been removed and used elsewhere.AdvertisementAdvertisementPoullard described sitting through roughly two hours of what she called story after story before the truth came out. It is hard to blame her for feeling like she had walked into an entirely different kind of automotive mystery.Dealership Responds, Employee No Longer ThereKPLC visited Kia of Lake Charles and spoke with ownership directly. In a statement, the dealership said it conducted an internal review and confirmed the service manager involved is no longer employed with the company.Poullard has her SUV back, but she says she still feels uneasy driving it, which is a pretty understandable reaction after finding out pieces of it had taken an unauthorized road trip through someone else's engine bay.A Strange IncidentDealerships rely on trust, and this is about as clean a breach of that trust as you can find. To their credit, Kia of Lake Charles didn't try to bury the story once the camera came out, and the service manager is gone.AdvertisementAdvertisementStill, Poullard's lingering unease is a fair response, and this one is a good reminder to keep an eye on your vehicle's paperwork and parts history anytime it goes in for lengthy repairs.If you want more stories like this, follow Guessing Headlights on Yahoo so you don't miss what's coming next.