Tesla’s Cybercab ‘Held Me Hostage for an Hour,’ Rider Says — This Cybercab Limitation Just Turned a Short Austin Trip Into 70-Minute DetourBenzingaBadar ShaikhWed, September 16, 2026 at 7:30 PM UTCAdd us on GoogleTesla Cybercab on display at the Westfield Century City Mall (Credit: Tesla Cybercab on display at the Westfield Century City Mall | Photo courtesy: Shutterstock)Benzinga and Yahoo Finance LLC may earn commission or revenue on some items through the links below.Tesla Inc.'s Cybercab service in Austin faced fresh questions on Monday after a rider said that a short north Austin trip ballooned into a much longer ride because the service avoided highways.Cybercab Not Taking HighwaysThe rider took to the social media platform Reddit on Saturday, saying that they scheduled a pickup at 99 Ranch Market with a destination at The Domain, which would typically be quick using the highway. Instead, the rider said the vehicle looped far out of the way and the trip lasted about 70 minutes, with the post titled "My Cybercab held me hostage for an hour."Don't Miss:A single bad hire can set a startup back years. Here are the 5 hires founders most often misjudge — and whyStill Learning the Market? These 50 Must-Know Terms Can Help You Catch Up FastAdvertisementAdvertisementThe same account said the price landed at $20 and that Tesla's app provides a cost estimate when scheduling a ride but does not show an expected duration. Commenters on the post said that the ride likely reflected current operating constraints in Austin for the service, including avoiding highways and steering clear of some rail crossings.Cybercab in AustinThe news comes as Musk had earlier said that the Cybercab production would be five times faster than the traditional automotive production process, touting the company's "unboxed" approach. Investor Gene Munster of Deepwater Asset Management said that the Cybercab rollout expresses bullish sentiments for the service by Tesla despite the National Highway Traffic Safety Administration (NHTSA) probe.Meanwhile, Alphabet Inc. Waymo announced it was expanding its service to Las Vegas, taking the total number of cities it operates in to 15 cities. It is also targeting a 2027 launch of its Robotaxi in Tokyo.Photo courtesy: ShutterstockRead Next:Avoid the #1 Investing Mistake: How Your 'Safe' Holdings Could Be Costing You Big TimeSkip the Regrets: The Essential Retirement Tips Experts Wish Everyone Knew Earlier.Think you're saving enough for your kids? You might be dangerously off — see whyBuilding Wealth Across More Than Just the MarketBuilding a resilient portfolio means thinking beyond a single asset or market trend. Economic cycles shift, sectors rise and fall, and no one investment performs well in every environment. 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