A mechanic claims he caught a customer trying to cheat their tire warranty right before it ended. He believes they committed fraud to use the warranty one last time. In a TikTok that generated over 555,500 views before it was deleted, Dan Holloway (@zombi3express) explains what he says happened. On TikTok, the mechanic shows the damage he says his customer caused to their tires right before the warranty expired. "If you know you have a tire warranty on your vehicle, your tires will typically get replaced if something like this were to happen, and if you have an unrepairable hole in the tire," Holloway begins. He then shows multiple screws in each tire. He speculates that this was done intentionally to use the warranty. "Let's not make it completely [expletive] obvious that we are out here blatantly putting screws in the corner of our [expletive] thread," he says. The first tire featured two screws directly inserted into it. The next tire had one screw in the same spot. "We're not [expletive] stupid," he concludes. Holloway notes that the tire warranty claim will be denied. "Btw the warranty company denied the claim. I have no say in that," the post is captioned. Should Mechanics Replace Tires Someone Intentionally Damaged to Use the Warranty? Some viewers didn't find the rant entertaining and suggested that Holloway just do his job. "Just replace the tire. Leave the cabin air filter alone. It's been replaced recently," one said. "Put the tires on the car lil bro," another commented, prompting Holloway to reply, "Can't even give advice nowadays...shame." "Just replace them bro. You're paid to replace them. The customer bought the warranty," a third added. "Bro it ain't even my call bro," Holloway responded. Other viewers took his side. "To all the haters in the comments, warranty covers road hazards, not vandalism. Putting screws in your own tires is called fraud," one opined. "It's actually called fraud," a second agreed. "It's not that we care, it's the fact the warranty wants pictures and approval is up to them," another said. What Does A Tire Warranty Cover? Having a warranty on any part of your vehicle is ideal, as it means any damage can be repaired free of charge. Most tires come with a warranty when purchased, according to Discount Tire. These manufacturers' warranties typically cover tires with 20,000-100,000 miles of use. A tire warranty is broken into different components. According to Discount Tire, these are a tire thread warranty, warranties for workmanship and materials, and special warranties. This tire thread warranty is a manufacturer's promise that the tires will last a certain number of years or miles before needing to be replaced. Generally speaking, a tire is considered unusable after 6 years or when it has less than 2/32" tread left. Tire manufacturers will specify the number of miles or years with the warranty policy. As most states have a minimum legal limit of 2/32"; if your tire experiences this you may be able to have the warranty cover the replacement. Warranties for workmanship and materials protect customers from defects that occur during the manufacturing process or in the materials used. With any manufacturer defect found within the first 2/32' of the tire's tread life, the tire will be replaced. Additionally, there are various other reasons for a recall, so it's best to stay informed with manufacturers' updates. Tire manufacturer special warranties are promotions that allow people to try out the tires for 30 days as an additional incentive to buy. If the customer isn't satisfied with the tires, the manufacturer will take them back. What Can Void a Tire Warranty? Just as with any other car warranty, there are ways a tire warranty can be voided. Edmunds notes that improper maintenance is one of the biggest ways to void your tire warranty. A general rule of thumb for tire care is to always have properly inflated and routinely rotated and aligned. If the tire manufacturer can prove that improper maintenance was performed without inflating, rotating, or aligning the tire, the claim can be denied. Additionally, vandalism, off-roading, racing, and snow chain damage will also void any tire warranty. Motor1 has contacted Holloway via Instagram and TikTok direct message. The story will be updated if he replies. We want your opinion! What would you like to see on Motor1.com? Take our 3 minute survey. - The Motor1.com Team
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