Gasgoo Munich-AVATR Technology and Huawei Smartcom have inked a strategic partnership in Shenzhen, according to a report by Gasgoo on April 14, 2026. The collaboration will span four key pillars: joint service ecosystem creation, elevating the service experience, sharpening frontline staff capabilities, and exploring digital services.Image Credit: AVATRAs a wholly-owned Huawei subsidiary, Huawei Smartcom brings 22 years of operational experience in the high-end service sector, spanning store standardization, service system architecture, and user experience refinement. Under the agreement, Huawei Smartcom will transfer its mature operational capabilities to AVATR. By leveraging AVATR's brand resources, the pair aim to build standardized processes, cultivate top-tier service teams, and establish benchmark stores. The goal is a unified service framework covering the entire vehicle lifecycle—from selection and viewing to purchase and ownership.At the signing ceremony, AVATR Chairman Wang Hui noted that while joint technical innovation with Huawei has already fortified the company's product moat, this new partnership with Huawei Smartcom will bolster its service soft power for end users. Chi Linchun, vice president of Huawei's Intelligent Automotive Solutions BU, added that the companies will build a luxury service system with consistent standards across critical touchpoints—including in-store consultations, test drives, vehicle delivery, and after-sales support.Moving forward, the partners will remain user-centric, driving the continuous iteration of high-end service standards and strengthening independent service capabilities.
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