A car salesman is going viral on TikTok after posing a question that’s less hypothetical than it sounds. Tyler Weaver (@cole_honda_tyler), who says he posts “car sales skits and dealership chaos,” asked viewers how they’d react if a dealership sold them the wrong car and then called “a month later” to ask for it back. He says that the exact scenario happened to him about ten years ago. According to Weaver, the dealership had “two identical” vehicles in the detail department at the time, both white Jeep Patriots. Somewhere in the process, he says, somebody handed him the wrong one. For about a month, nothing seemed off. Then another customer came in to buy the other Patriot, and the issue surfaced. “They looked it up, found that I took the wrong one home, and called me to bring it back,” Weaver says. Despite the mix-up, Weaver says he wasn’t upset. If anything, he says he felt lucky the situation didn’t end worse. He had been driving the vehicle for weeks, putting miles on a car that technically wasn’t his. He also points out that the insurance was tied to the other vehicle still sitting on the lot. Weaver says he was more relieved than anything that he didn’t get into an accident during that time. He then turned the situation back to the viewers, asking how they would have handled it if it happened to them. As of this writing, the video has picked up more than 20,200 views. A Dealership Sold Me The Wrong Car—What Now? If a dealership hands you the wrong car, it’s not something you have to live with. The paperwork is what matters, and if the VIN on your contract doesn’t match the vehicle you drove off in, that’s a problem the dealer (or whoever you bought the car from) has to fix. First, take a look at your paperwork and compare the VIN on your purchase agreement to the one on the car you actually have. If they don’t match, call the dealership and ask to speak to a manager immediately. Most of the time, as Weaver’s video suggests, it’s a fixable mistake, whether that means getting you into the right car or reworking the deal from scratch. It’s also worth slowing things down before you hand anything back. Don’t rush to return the car without clear (and, ideally, written) confirmation of what the resolution is going to be. That protects you if there’s any confusion about refunds, financing, or trade-ins tied to the deal. Whoever sold you the car is generally on the hook to sort out the mistake, including updating paperwork and working with the DMV if needed. If the deal was already financed, they’ll need to unwind or correct that, too. If they drag their feet or try to push you into something you didn’t agree to, you have options. You can file a complaint with your state DMV or attorney general, and in some cases, it may be worth talking to a lawyer. Viewers Share Their Opinions Commenters who came across Weaver’s video didn’t hold back when weighing in on whether they’d be upset, and the responses were split. “Does the new Jeep have no miles? Yep, I will switch lol,” one person said. “I sure would take the right one,” another added. Others took a harder line, saying they wouldn’t be so understanding. “Yes, because I got new tires and rims and tinted my windows within the first 2 weeks,” one woman pointed out. “So redo the paperwork for the vehicle I’ve been driving for a month? All my stuff’s already in it lol,” another noted. “Yes. That’s a big mistake [that] could have cost you,” a third commenter said. “They want it, they gotta give me a deal on it,” a fourth added. Several people also said the situation sounded familiar. “Funny, that happened to us twice on our last 2 Honda Odysseys,” one user shared. “Had to come back a month later and re-sign new documents.” “Happened to me,” another chimed in. “This EXACT thing happened to me when I bought my first Honda Civic,” someone else wrote. “I put over 20,000 miles on it because I was driving for my job. I got to go swap with MY car with 4 miles, and they had to swap over all the customs I had gotten.” Motor1 has reached out to Weaver via a TikTok comment. We’ll be sure to update this story if he responds. We want your opinion! What would you like to see on Motor1.com? Take our 3 minute survey. - The Motor1.com Team
Liked by Noah Macdonald, Ella Wright
Liked by Noah Macdonald, Ella Wright
Liked by Noah Macdonald, Ella Wright
