Payment and handshake issues were a bother, to say the least.

Everyone who has read at least a couple of articles about owning an electric car knows that the best way to charge an EV is generally at home, overnight, with a Level 1 or Level 2 charger. It’s usually the cheapest method, considering the charger comes with the car, and energy prices should be lower than those of public DC fast chargers.

But that doesn’t work for every driver and every situation. Sometimes you need to get a quick top-up. Either you’re on a road trip or you don’t have a charger at home—as is the case for a lot of owners, according to this recent study from S&P Global Mobility—a DC fast charger is the solution.

But, as the video embedded at the top of this page shows, the experience might be less than stellar. In fact, it can suck big time, especially if you don’t have all the different charging providers’ smartphone apps installed and set up on your smartphone. In a new video from The Wall Street Journal, we see tech columnist Joanna Stern’s many attempts at recharging a Rivian R1T at 126 Non-Tesla DC fast charging stalls in 30 Los Angeles County locations.

More than a quarter of them, 27%, were outright broken, displaying an “Out of Service” message on the screen or they were simply wrapped in caution tape and a piece of paper saying it doesn’t work was stuck on them.

That’s a pretty high number of inoperable chargers, and it’s an issue that can potentially put an end to a trip if the EV’s charge is running low. It’s also in line with this study’s findings, which showed that the overall satisfaction with DC fast chargers in the United States has decreased compared to last year despite increased investment in that field.

But the headaches didn’t end here for Stern, a longtime tech writer who also recently documented her own EV testing journey. While driving up to a charger that’s out of service is frustrating, at least you know immediately that you need to find another location to charge your EV’s battery. It’s a whole other story when you get your hopes up seeing an online charger but spend minutes on end trying to get the thing to actually charge the car.

the wall street journal tried 126 non-tesla dc fast chargers. it didn’t go well

A Rivian R1T charging at an EVgo station

About 10% of the stalls Stern visited had card payment issues. At least one stall displayed a hilarious “Cash Only” message on its card reader, which must be very confusing for new users, especially since you can’t actually pay with cash at these stalls.

Then, even if the chargers accepted the payment, some of them refused to establish a “handshake” connection with the vehicle on the first try. Basically, one persistent challenge with EV charging is getting the charger’s software to work perfectly in harmony with the car’s software, as this is vastly different from the mechanical process of filling up a gas tank. Often, it means the charging cable has to be unplugged and plugged back in, and a little prayer needs to be recited in the hopes that it will work the second time around. But sometimes it doesn’t. So the cycle begins once more.

Stern goes on to say that the payment issues were mostly resolved by installing the provider’s smartphone app but as the highest-rated comment on the YouTube video says, it’s not a very user-friendly environment, especially if you’re renting an EV. “Renting an electric car and having to download the 30 apps was one of the most insufferable experiences ever I’ve been through,” she said.

So, what’s the solution? The video says that all non-Tesla providers contacted for this piece are trying to update their hardware so that the connection issues are less of a concern. Plus, the companies deployed technicians to the sites that were out of order, to try and fix them.

As for Tesla’s Supercharger network, it’s currently the most reliable DC fast charging network in the United States, with a stated uptime of over 99%.

But will this change after the floodgates to other EV manufacturers open next year? Let us know in the comments.


Keyword: The Wall Street Journal Tried 126 Non-Tesla DC Fast Chargers. It Didn’t Go Well


Tesla Cybertruck ‘Basecamp’ tent, solar, and beast mode, leak through app

Tesla Cybertruck options and accessories have leaked through a mobile app update revealing a ‘Basecamp’ tent, solar option, and new “Beast mode”. We are just a day away from getting all the details about the Cybertruck direct from Tesla, but a leak is now giving us some details ahead ...

View more: Tesla Cybertruck ‘Basecamp’ tent, solar, and beast mode, leak through app

Taiwanese Tesla supplier Hota retools supply chain with first US factory

Companies Hota Industrial Mfg. Co Ltd Ford Motor Co General Motors Co TAICHUNG, Taiwan, Nov 29 (Reuters) – For years, Hota Industrial Mfg. Co has made gears, shafts and other auto parts in Taiwan and shipped them to large foreign carmakers such as Tesla (TSLA.O), Ford Motor (F.N) and ...

View more: Taiwanese Tesla supplier Hota retools supply chain with first US factory

Tesla Cybertruck’s ‘Beast Mode’, Trim Details Uncovered By Software Developer

A developer who deconstructed the Tesla app also revealed that the pickup will come in two trim levels.

View more: Tesla Cybertruck’s ‘Beast Mode’, Trim Details Uncovered By Software Developer

Mazda CEO Says Electric Vehicles (Other Than Teslas) are “Not Taking Off”

Mazda’s Chief Operating Officer, Masahiro Moro, has expressed some frustrations that the company’s battery-electric lineup is struggling to gain traction, stating that any EV, other than a Tesla, simply isn’t popular with buyers. In a surprisingly candid interview with Fortune, Moro said that “EV is an absolutely important technology, and ...

View more: Mazda CEO Says Electric Vehicles (Other Than Teslas) are “Not Taking Off”

Closer look at Tesla Cybertruck – should we be concerned?

We get a closer look at the Tesla Cybertruck with one of the units the automaker is now displaying in its showrooms. Should we be concerned about the build quality? Much has been said about the Cybertruck build quality even before the truck has made it to market. We ...

View more: Closer look at Tesla Cybertruck – should we be concerned?

Tired Of Waiting For Your Cybertruck? You Can Now Lease A Rivian R1T

Photo: Rivian Rivian finally started offering leases for its electric R1T pickup in 14 states on Monday, and these leases are eligible for the full $7500 federal EV lease credit – in contrast to the $3750 credit that Rivian buyers are eligible for. The lucky residents of Arizona, California, ...

View more: Tired Of Waiting For Your Cybertruck? You Can Now Lease A Rivian R1T

Even A Tesla Cybertruck Prototype Can't Mess With San Francisco Parking Enforcement

Screenshot: Tesla East Bay Fremont on Twitter There have been a lot of Tesla Cybertruck ‘release candidates’ on the back of tow trucks lately, but they’ve all been related to breakdowns. This time a Cybertruck driver parked in the wrong place and the city of San Francisco brought down ...

View more: Even A Tesla Cybertruck Prototype Can't Mess With San Francisco Parking Enforcement

Tesla Raises Insurance Rates For Drivers Who Use 'Track Mode' On The Track

Take "Track Mode" literally, and you get punished by Tesla's insurance algorithm.

View more: Tesla Raises Insurance Rates For Drivers Who Use 'Track Mode' On The Track

Tesla Confirms A New Model 3 Performance Is On The Way

Tesla increases Cybertruck pre-order deposit, but reverts right away

Slow Cybertruck Production Will Cost Tesla 'Blood, Sweat and Tears'

The Tesla Cybertruck Isn't Even On Sale Yet But Somehow One Got Impounded

Tesla sues Sweden’s transport agency, and gets a small win

Tesla on two wheels? India's Ola Electric feels the strains of success

I Saw The Tesla Cybertruck Up Close. My Jaw's Still On The Floor

Tesla beats US claim that it fired factory workers amid union campaign

Tesla spotted building a fleet of over 25 Cybertrucks ahead of the launch

Tesla Wins Suit Against Sweden Over Union Solidarity

Volkswagen is ‘no longer competitive,’ job cuts intensify to keep up with Tesla

Tesla Cybertruck Delivery Event Will Start Nov. 30 Around 2 P.M. EST


; Top List in the World
Top Best Sushi Restaurants in SeoulTop Best Caribbean HoneymoonsTop Most Beautiful Islands in PeruTop Best Outdoor Grill BrandsTop Best Global Seafood RestaurantsTop Foods to Boost Your Immune SystemTop Best Foods to Fight HemorrhoidsTop Foods That Pack More Potassium Than a BananaTop Best Healthy Foods to Gain Weight FastTop Best Cosmetic Brands in the U.STop Best Destinations for Food Lovers in EuropeTop Best Foods High in Vitamin ATop Best Foods to Lower Your Blood SugarTop Best Things to Do in LouisianaTop Best Cities to Visit in New YorkTop Best Makeup Addresses In PennsylvaniaTop Reasons to Visit NorwayTop Most Beautiful Islands In The WorldTop Best Law Universities in the WorldTop Richest Sportsmen In The WorldTop Biggest Aquariums In The WorldTop Best Peruvian Restaurants In MiamiTop Best Road Trips From MiamiTop Best Places to Visit in MarylandTop Best Places to Visit in North CarolinaTop Best Electric Cars For KidsTop Best Swedish Brands in The USTop Best Skincare Brands in AmericaTop Best American Lipstick BrandsTop Michelin-starred Restaurants in MiamiTop Best Secluded Getaways From MiamiTop Best Things To Do On A Rainy Day In MiamiTop Most Instagrammable Places In MiamiTop Interesting Facts about FlorenceTop Facts About The First Roman Emperor - AugustusTop Best Japanese FoodsTop Most Beautiful Historical Sites in IsraelTop Best Places To Visit In Holy SeeTop Best Hawaiian IslandsTop Reasons to Visit PortugalTop Best Hotels In L.A. With Free Wi-FiTop Best Scenic Drives in MiamiTop Best Vegan Restaurants in BerlinTop Most Interesting Attractions In WalesTop Health Benefits of a Vegan DietTop Best Thai Restaurant in Las VegasTop Most Beautiful Forests in SwitzerlandTop Best Global Universities in GermanyTop Most Beautiful Lakes in GuyanaTop Best Things To Do in IdahoTop Things to Know Before Traveling to North MacedoniaTop Best German Sunglasses BrandsTop Highest Mountains In FranceTop Biggest Hydroelectric Plants in AmericaTop Best Spa Hotels in NYCTop The World's Scariest BridgeTop Largest Hotels In AmericaTop Most Famous Festivals in JordanTop Best European Restaurants in MunichTop Best Japanese Hiking Boot BrandsTop Best Universities in PolandTop Best Tips for Surfing the Web Safely and AnonymouslyTop Most Valuable Football Clubs in EuropeTop Highest Mountains In ColombiaTop Real-Life Characters of Texas RisingTop Best Beaches in GuatelamaTop Things About DR Congo You Should KnowTop Best Korean Reality & Variety ShowsTop Best RockstarsTop Most Beautiful Waterfalls in GermanyTop Best Fountain Pen Ink BrandsTop Best European Restaurants in ChicagoTop Best Fighter Jets in the WorldTop Best Three-Wheel MotorcyclesTop Most Beautiful Lakes in ManitobaTop Best Dive Sites in VenezuelaTop Best Websites For Art StudentsTop Best Japanese Instant Noodle BrandsTop Best Comedy Manhwa (Webtoons)Top Best Japanese Sunglasses BrandsTop Most Expensive Air Jordan SneakersTop Health Benefits of CucumberTop Famous Universities in SwedenTop Most Popular Films Starring Jo Jung-sukTop Interesting Facts about CougarsTop Best Hospitals for Hip Replacement in the USATop Most Expensive DefendersTop Health Benefits of GooseberriesTop Health Benefits of ParsnipsTop Best Foods and Drinks in LondonTop Health Benefits of Rosehip TeaTop Best Air Fryers for Low-fat CookingTop Most Asked Teacher Interview Questions with AnswersTop Best Shopping Malls in ZurichTop The Most Beautiful Botanical Gardens In L.A.Top Best Mexican Restaurants in Miami for Carb-loading rightTop Best Energy Companies in GermanyTop Best Garage HeatersTop Largest Banks in IrelandTop Leading Provider - Audit and Assurance In The USTop Best Jewelry Brands in IndiaTop Prettiest Streets in the UKTop Best Lakes to Visit in TunisiaTop Highest Mountains in Israel