kia philippines awards best in aftersales service

Kia Philippines is committed to further elevating the aftersales experience with the Kia National Skills Cup (KNSC) 2022. This nationwide competition—that is open to Kia’s 42 dealerships and their respective manpower—puts the skills of Kia’s Service personnel to the test through a rigorous competition that includes a theoretical skills test; a practical test; and an on-vehicle scenario-based test.

The winners from each category (Technician, Service Advisor, Service Manager, and Parts Personnel) advanced through the preliminary rounds throughout the year and faced off in the championship round held this month.

Here is the list of winners per category:

    Service Manager Program: Nilo Mendoza of Kia San Pablo (Gold); Mark Anthony Campos of Kia Alabang (Silver); and Rodolfo Flores Jr. of Kia Pampanga (Bronze)

    Service Advisor Program: Harniefer Cortez of Kia Cebu Mandaue (Gold); Djegwardly Camarao of Kia Isabela (Silver); James Kenneth Alegre of Kia New Manila (Bronze)

    Technician Recognition Program: Algie Maynard Caingal of Kia Pangasinan (Gold); Reuben Germano of Kia Clark (Silver); and Roderick Dales of Kia Dumaguete (Bronze)

    Parts Recognition Program: Abner Canlas of Kia Pampanga (Gold); Denee De Leon of Kia Alabang (Silver); and Andre Paulo Adante of Kia Fairview (Bronze)

This event—which fires up the competitive spirit within Kia’s ranks—pushes each technician to give their best, and this in turn enhances the Kia customer’s ownership experience.

kia philippines awards best in aftersales service
kia philippines awards best in aftersales service

“Our technical team is worthy of recognition because of their hard work and skills,” says Kia Philippines President Manny Aligada. “This event is representative of the quality of work that happens behind the scenes whenever customers bring their vehicles in for work and service. We are indeed proud of the winners and are in awe of the technical proficiency they have showcased throughout this challenging competition.”

“This skills competition is very much like the Olympics,” says Kia Philippines Aftersales Director Rommel Ramos. “Our ultimate goal is to provide the best ownership experience to our customers, and we will do this by boosting our dealer’s confidence by giving them a stage to showcase their technical proficiency and expertise. With KNSC, it will be made known to all that our mastery is second to none.”

This was validated by Kia Motors Corporation Asia Pacific (KAPAC) this year when Kia Philippines was recognized for the showing the biggest improvement in the Customer Satisfaction survey results conducted by KAPAC in the Asia Pacific Region for Aftersales Service.

In 2021, Kia Philippines also received the Global Technical Hotline (THL) Award (Champion). The Kia Philippines aftersales group bested all distributors and national sales companies of Kia worldwide. The THL is a web-based link between Kia Philippines and the local dealers that provides support for inquiries and other related services. The critical metric used for this award is the quickness and quality of the responses of Kia Philippines when dealers request assistance. The system is linked to KMC for tracking.

Within the vast dealership network of Kia Philippines, taking pride in one’s work takes on a whole new level. The winners of KNSC 2022 will be given the opportunity to represent the Philippines in the Kia World Cup Competition 2023.

Keyword: Kia Philippines Awards Best In Aftersales Service

CAR'S NEWS RELATED

2023 Kia Sportage vs. 2023 Honda CR-V: Is It Fair to Compare?

Which compact crossover SUV has more options? Does the 2023 Kia Sportage have a lower starting price than the 2023 Honda CR-V? Which SUV has a better warranty package? Is the 2023 Kia Sportage more efficient than the 2023 Honda CR-V? Does the Sportage have better infotainment and connectivity ...

View more: 2023 Kia Sportage vs. 2023 Honda CR-V: Is It Fair to Compare?

Kia Niro vs. Toyota RAV4: Hybrid and Plug-in Hybrid Comparison

How much horsepower and torque do the Kia Niro and Toyota RAV4 have? The fuel economy and range of the Kia Niro and Toyota RAV4 Comparing the seating and cargo capacities of the Niro and RAV4 Kia offers a more generous standard warranty than Toyota The Toyota RAV4 is ...

View more: Kia Niro vs. Toyota RAV4: Hybrid and Plug-in Hybrid Comparison

4 Advantages the 2023 Kia Niro EV Has Over the 2023 Subaru Solterra

1. The 2023 Kia Niro EV is a much more affordable EV option than the 2023 Subaru Solterra 2. Families will be able to carry more groceries in the Kia Niro EV 3. The Niro EV has a longer standard range than the Solterra 4. Kia offers a better ...

View more: 4 Advantages the 2023 Kia Niro EV Has Over the 2023 Subaru Solterra

Artificial EV sounds are good, and our Kia EV6 uses them well

Easily one of the most controversial additions to cars in the past 10 years is the introduction of artificial powertrain sounds. And that’s entirely understandable. On internal combustion cars, it seems so needless, because the natural noises could be amplified instead of creating a digital facsimile. Worse, the fake ...

View more: Artificial EV sounds are good, and our Kia EV6 uses them well

How Often Does the 2023 Kia Telluride Need an Oil Change? 

You need to change the oil on the 2023 Kia Telluride every 7,500 miles Does the 2023 Kia Telluride get free oil changes? Kia offers an industry-leading 100,000-mile warranty Modern Kia SUVs are popular for good reason. The Kia Telluride SUV needs regular oil changes like every vehicle, but ...

View more: How Often Does the 2023 Kia Telluride Need an Oil Change? 

Hyundai Ioniq 5 vs Kia EV6 – which should you buy?

Two of the very best electric family cars go head-to-head, but which is better? We compare the Hyundai Ioniq 5 and Kia EV6

View more: Hyundai Ioniq 5 vs Kia EV6 – which should you buy?

How Much Does It Cost To Service The EV6? Kia Philippines Reveals All

In the lead up to the Philippine market launch of their first-ever all-electric vehicle, the EV6, Kia Philippines revealed more tidbits, particularly surrounding its cost of ownership and availability. Rommel Ramos, Aftersales Director of Kia Philippines said that EV6 owners can expect 77 percent lower preventive maintenance service (PMS) ...

View more: How Much Does It Cost To Service The EV6? Kia Philippines Reveals All

Kia Seltos 2023 review

Does it represent good value for the price? What features does it come with?   8/10 Is there anything interesting about its design?   8/10 How practical is the space inside?   8/10 What are the key stats for the engine and transmission?   8/10 How much fuel does it consume?   7/10 What ...

View more: Kia Seltos 2023 review

Kia Seltos GT-Line 2023 review

Kia Carnival : Making MPVs Trendy Again

Kia Australia on track for record sales year

Kia's new logo has thousands of people searching online for 'KN Car'

Kia Picanto 2023: second facelift coming for one of Australia’s most affordable small cars

Kia Stinger to remain in Australia despite other markets dropping the model

Watch out Tesla, Kia's highly anticipated EV6 is finally available in Singapore

Owner Review: A car that could held carnival in it, my 2020 Kia Grand Carnival LX 2.2D

Refreshed Kia Seltos Revealed in LA; Sharp Looks, More Power, X-Line Trim

MS Dhoni adds a Kia EV6 electric car to his collection

The Kia EV6 is finally upon us

The Future is Now: Kia's Latest EV6 Electric Sports Crossover Officially Unveils in Singapore

OTHER CAR NEWS

;
Breaking thailand news, thai news, thailand news Verified News Story Network