GWM's Haval Jolion SUV gains popularity with agreeable pricing and standard equipment. Repairs may face delays due to imported parts from China, prompting Haval South Africa to establish a new distribution centre in Waterfall to improve availability and customer experience.
GWM is a firm that has gone from strength to strength over the last decade, driving forward with a global roll-out plan that has given us several sub-brands and a host of attractive offerings. The Haval sub-brand focuses solely on the SUV body style now and has done away with its hatchbacks. This has allowed them to concentrate their efforts on a singular concept and set about perfecting the craft. The Haval Jolion is no exception.
The Jolion was first launched locally in 2021 and, since its inception, has proven to be a popular model in the range. Augmented with the release of the sporty and more powerful Jolion S and the economical Jolion HEV, Haval has most of the bases covered. It continues to be a top-selling model for Haval, month after month, thanks to its agreeable pricing and high level of standard equipment.
Is the Haval Jolion expensive to repair?
We’ve looked at the maintenance costs of the Haval Jolion and found them to be acceptable, priced in line with market rivals. While the maintenance and upkeep of the Jolion is one thing, repairs will be required down the line. Be this due to an accident or as the mileage racks up and components wear out. Fortunately, this is not a problem yet as the Jolion is still relatively new and still covered by their extensive warranty. The Haval Jolion is covered by a 5-year/100 000 km warranty and is sold with an included 5-year/60 000 km service plan.
The pricing for Haval parts is linked to the exchange rate as there is no local parts manufacturing, and components must be imported from China. Parts pricing will also vary from region to region as Haval operates on a dealership franchise model.
Parts availability
Haval has come under scrutiny of late for delays in the parts supply chain. While stock levels of service components are readily available, there have been reports of delays with receiving replacement parts. Social media posts and consumer websites will often highlight customer frustrations with being made to wait several weeks for replacement parts.
This is an unfortunate side-effect of rapid growth, where the consumer demand outweighs the ability for the manufacturer to replenish stock items. This has prompted Haval South Africa to relook at its supply chain and stockholding.
“Our business and customer base grew significantly during the last two years adding significant year-on-year growth to our vehicle parc, number of dealers and customer base. We outgrew our current parts distribution centre too, and have been looking for a new facility since April last year. To date, it has been really challenging, and we have ensured daily focus on minimising customer inconvenience while being exceptionally constrained and challenged in daily parts operations at the current parts distribution centre. Therefore, moving to our new parts distribution centre in Waterfall (Midrand) is exciting for us and our customers, as we can really step up another gear to re-affirm our commitment, brand confidence, and delivery of industry-leading customer experience.” said Haval South Africa Head of Aftersales, Yusuf Patel, on the expansion and acquisition of a new parts distribution centre.
Hopefully, this new parts distribution centre will ease the flow of parts in and out to dealers, resulting in a higher rate of first-pick parts.
Keyword: Is the Haval Jolion expensive to repair?