In another reliability survey, the Hyundai Tucson and MINI Convertible are deemed the most dependable new cars in the UK with a perfect 100 percent score. They were the only two all-new models, joined by the 2014-2019 Kia Soul and 2017-2021 Mitsubishi Eclipse Cross.
Done by British car buyers guide, What Car? in association with MotorEasy, the study asked owners of cars aged up to five years old whether their car had gone wrong in the past two years, how long repairs took and how much they cost. These factors determined their final score.
Of the 24,927 drivers surveyed, 21 percent had experienced a fault with their car and, although 83 percent of faults were repaired free of charge. 37 percent of cars could still be driven and were fixed within a day, but 26 percent took more than a week to repair.
On the flip side, the least reliable cars were mostly from luxury brands with the Land Rover Discovery scoring the lowest (70.7 percent) by the 2008-2017 Audi Q5 (73.4 percent), the present Audi Q3 (74.2 percent) and Peugeot 3008 (74.4 percent).
At brand level, Lexus was named as the most dependable with an overall score of 98.4 percent, followed by Toyota on 97.2 percent. In fact, five of the 10 highest scoring models belong to those two brands.
On the other hand, Jeep has the least reliable cars according to owners, gaining a rating of only 77 percent. Land Rover and Fiat were second and third worst for reliability, although Land Rover’s sister brand Jaguar fared a little better.
When it comes to powertrains, surveyed owners say hybrids are the type of car to choose if your priority is reliability. Cars in this class scored an average of 95.4 percent and they took first place in four of the other 11 categories. By contrast, electric cars averaged 90.9 percent, making them the third least dependable class, ahead of only luxury cars and luxury SUVs.
What Car?’s results similarly echo
the study done by Warrantywise
which used quantifiable data to determine their results. In that case, their study went as far back as 10 years old—double the timeframe of Whar Car?’s study.
Top 10 most reliable brands (cars up to five years old)
Lexus – 98.4 percent
Toyota – 97.2 percent
Mini – 97.0 percent
Mitsubishi – 97.0 percent
Hyundai – 95.8 percent
Suzuki – 95.8 percent
Kia – 95.5 percent
Mazda – 95.2 percent
MG – 95.0 percent
Dacia – 94.4 percent
Bottom 10 most reliable brands (cars up to five years old)
Jeep – 77.0 percent
Land Rover – 81.4 percent
Fiat – 86.4 percent
Alfa Romeo – 87.3 percent
Peugeot – 87.4 percent
Ford – 87.8 percent
Jaguar – 88.7 percent
Nissan – 89.3 percent
Vauxhall – 89.5 percent
Mercedes – 89.5 percent
Best and worst car classes
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Hybrid cars – 95.4 percent class reliability rating
Most Reliable: Hyundai Tucson (2021 – present) – 100 percent
Least Reliable: Mercedes A-Class hybrid (2018 – present) – 78.4 percent
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Family cars – 94.7 percent class reliability rating
Most Reliable: Lexus CT200h (2011 – 2021) – 99.3 percent, Toyota Auris hybrid (2013 – 2019) – 99.3 percent
Least Reliable: Audi A3 (2020 – present) – 74.2 percent
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Small SUVs – 94.3 percent class reliability rating
Most Reliable: Kia Soul (2014 – 2019) – 100 percent
Least Reliable: Nissan Juke (2010 – 2019) – 82.9 percent
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Family SUVs – 93.7 percent
Most Reliable: Mitsubishi Eclipse Cross (2017 – 2021) – 100 percent, Hyundai Tucson (2021 – present) – 100 percent
Least Reliable: Peugeot 3008 (2017 – present) – 74.4 percent
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Coupes, convertibles and sports cars – 92.2 percent class reliability rating
Most Reliable: Mini Convertible (2016 – present) – 100 percent
Least Reliable: Porsche 718 Cayman (2016 – present) – 77.9 percent
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Small cars – 92.1 percent class reliability rating
Most Reliable: Toyota Aygo (2014 – 2022) – 99.1 percent
Least Reliable: Ford Fiesta (2018 – present) – 80.2 percent
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Executive cars – 92.1 percent class reliability rating
Most Reliable: Lexus IS (2013 – 2021) – 98.3 percent
Least Reliable: BMW 3 Series (2019 – present) – 81.2 percent
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MPVs – 91.3 percent class reliability rating
Most Reliable: Mercedes B-Class (2019 – present) – 98.5 percent
Least Reliable: Volkswagen Touran (2015 – present) – 75.2 percent
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Executive cars – 92.8 percent class reliability rating
Most Reliable: Skoda Superb petrol (2015 – present) – 99.2 percent
Least Reliable: Mercedes-Benz C-Class (2014 – present) – 80.9 percent
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Electric cars – 90.9 percent class reliability rating
Most Reliable: Nissan Leaf (2011 – 2018) – 98.9 percent
Least Reliable: Tesla Model S (2014 – present) – 78.9 percent
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Luxury SUVs – 90.3 percent class reliability rating
Most Reliable: Porsche Macan (2014 – present) – 98.0 percent
Least Reliable: Land Rover Discovery (2017 – present) – 70.7 percent
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Luxury cars – 89.4 percent class reliability rating
Most Reliable: Jaguar XJ (2010 – present) – 98.3 percent
Least Reliable: Audi A6 (2018 – present) – 80.3 percent
Top 10 most reliable models
Hyundai Tucson (2021-present) – 100 percent
Kia Soul (2014-2019) – 100 percent
Mini Convertible (2016 – present) – 100 percent
Mitsubishi Eclipse Cross (2017-2021) – 100 percent
Toyota RAV4 (2019-present) – 99.5 percent
Lexus CT200h (2011-2021) – 99.3 percent
Toyota Auris (2013-2019) – 99.3 percent
Toyota Aygo (2014-2022) – 99.1 percent
Mazda CX-3 (2016-present) – 99.1 percent
Lexus UX (2019-present) – 99.0 percent
Bottom 10 least reliable models
Land Rover Discovery (2017-present) – 70.7 percent
Audi Q5 (2008 – 2017) – 73.4 percent
Audi A3 (2020-present) – 74.2 percent
Peugeot 3008 (2017-present) – 74.4 percent
Volkswagen Touran (2015-present) – 75.2 percent
Volkswagen Golf SV (2014-present) – 75.8 percent
Nissan X-Trail (2014-present) – 75.8 percent
Porsche 718 Cayman (2016-present ) – 77.9 percent
Mercedes A-Class hybrid (2018-present) – 78.4 percent
Skoda Octavia (2020-present) – 78.7 percent
Range Rover Evoque (2011-2019) – 78.8 percent
Keyword: Hyundai Tucson, MINI Convertible Score Perfect In Reliability