Man Pays $83,000 for Brand-New Chevy — 3 Weeks Later, It Needs a New EngineGuessing HeadlightsOlivia RichmanSun, September 27, 2026 at 12:59 PM UTCAdd us on GoogleImage Credit: CTV News / YouTube.William Grice bought a brand-new Chevrolet Silverado because he wanted a heavy-duty truck that could eventually pull a travel trailer across Canada. Instead, less than three weeks after bringing it home, he was told the engine had to come out.The Cobourg, Ontario, man paid C$83,000 for the 2026 diesel pickup in July. By the time trouble hit, the truck had only about 2,000 kilometers — roughly 1,240 miles — on the odometer.Grice told CTV News the engine began making a lot of noise. After he shut the truck off and restarted it, he said it started strangely and the dashboard stopped working.AdvertisementAdvertisementHe took the Silverado back to the dealership expecting an answer. What he got was a diagnosis he did not expect to hear on a vehicle that was still nearly new: a defective crankshaft, and a full engine replacement.Three Weeks InEmbedded media follows; please allow a moment to load."I was in shock," Grice said when CTV asked what went through his mind after learning the truck needed another engine. "I really didn't know what to say."His objection was not that General Motors had refused to repair the Silverado. It was what the repair would require on a truck he had owned for only weeks.Grice said the front end would have to come apart so the old engine could be removed and a replacement installed. He no longer viewed the result as equivalent to the new truck he had purchased.AdvertisementAdvertisement"At that point, I reached out to GM customer care and asked for a replacement truck, which they told me they didn't do," he said.No Easy UndoThat left Grice in a position familiar to buyers who assume a major problem with a nearly new vehicle automatically means they can unwind the deal.CTV reported that Canada does not have a general lemon-law system requiring a manufacturer to refund or replace a defective new vehicle, with Quebec as the exception. Grice said the experience convinced him Ontario should have one.Ontario also has no general cooling-off period for vehicle purchases. Once a buyer signs a motor-vehicle contract, the agreement is generally binding, although separate consumer remedies may apply depending on the problem and the circumstances.AdvertisementAdvertisementFor Grice, however, the dispute did not end with an engine swap.A Different AnswerAfter CTV contacted General Motors, the company said it had worked with Grice and the dealer to reach what it called "a positive resolution."That resolution was the one Grice had wanted in the first place: GM agreed to take back the Silverado and give him a brand-new replacement truck."I was actually in shock when I received the call," he said.Grice thanked CTV and reporter Pat Foran after learning the outcome, calling the replacement "fantastic."If you want more stories like this, follow Guessing Headlights on Yahoo so you don't miss what's coming next.