Image Credit: @sargent_5.0/TikTokThe last thing you expect after taking a car to a dealership or body shop for repairs is to have it come back in seemingly worse condition than when you sent it in. But that is exactly what a TikTok user has said happened with his Ford Mustang Mach-E EV.William Sargent (@sargent_5.0) posted a video on his TikTok account, which is starting to gain traction, stating that he had sent his car in for some repair work, only for the body shop he sent it to to hand it back to him with even more damage.Sargent needed the front bumper and windshield on his Mustang Mach-E repaired, and naturally he entrusted a dealership to get the work done. The TikTok video, however, shows him distraught and showing off more damage that was done to the roof of the car, and then he revealed even more damage was done after he sent the car in for the front bumper repaint.AdvertisementAdvertisementIt is clear from the video that Sargent has a lot of love for his Ford EV. The desperation in his voice is clear to hear. We can see him take the car out of his garage to try to show off the damage done and to relay his frustration.What Happened to Sargent's Ford Mustang Mach-E?Sargent said that after getting the windshield repaired, he noticed the dealership had scratched the roof in two places. He then took it to a body shop to get the front bumper painted, only to see they had scratched almost every panel. "When the company came out and repaired the windshield, they scratched the roof in two places, which already really [expletive] me off. Then, when it went to the body shop to get the front bumper painted, they scratched the car on almost every single body panel," said Sargent.As seen in the video, the damage certainly goes beyond just a single scratch. And it is also clear from his TikTok that he was incredibly attached to the EV and wanted it to look factory fresh. After he pulled the car out of his garage, it is clear to see just how much damage was done. There is a massive scratch across the hood, easily the most noticeable part of the damage.We can also see nicks and scratches on the door, with more scratches and chips around the trunk. The paint chips on the roof are clear to see, and there are even some random scuff marks along the trim of the car. Some of that damage is from the company that repaired his windshield, according to Sargent. The rest, he said, came after it went to have the front bumper repaired and repainted at a body shop. He even said his parking sensors were painted over.Viewers Sympathized With the Mustang Owner's PlightImage Credit: @sargent_5.0/TikTok"I was thinking maybe you were just being a Karen until you said they painted over sensors," one commenter said. "That automatically made me believe the rest of the story," they added. What worked in Sargent's favor was that his local dealership had taken photos of the car before it was sent to the body shop. They were able to verify that the damage wasn't there before it went in for the bumper repair.AdvertisementAdvertisementSargent did agree to take the car to the dealership for repairs after spending over 90 minutes arguing on the phone with them. "They get one day," he said. "If it comes back and I can notice a scratch, I'm going to be taking this further," he added. The question is, did the dealership fix all of the problems? Thankfully for us, a follow-up video confirmed what happened next.Sargent Was Surprised by What the Dealership DidThankfully, after the car went to the dealership, the story had a happy ending for Sargent. "To my surprise, everything actually turned out pretty good," Sargent said in a second video. All of the issues had been addressed, and the Mustang Mach-E really did look the part. He had particular praise for Autosphere in Buford, Georgia, which took on the task of fixing the car. "They went above and beyond to make the customer happy," he said. "They absolutely killed it, and I would definitely buy from them again."If you want more stories like this, follow Guessing Headlights on Yahoo so you don't miss what's coming next.