PHS Automotive Malaysia (PHSAM), the official distributor of Audi in Malaysia, has launched its new #ReadyToDrive customer care initiative. It is the first aftersales initiative by PHSAM since representing the Audi brand in Malaysia.
The #ReadyToDrive initiative by Audi Malaysia focuses on safety, reliability, and peace of mind for Audi owners, and will run from October 1 to December 31, 2022. The initiative will offer Audi owners a comprehensive package which includes:
Complimentary 30-point vehicle condition check for owners who have not visited an Audi Centre in the past 12 monthsComplimentary pickup and delivery service20% savings on Audi Service and selected wear and tear parts20% savings on Audi Batteries
On the #ReadyToDrive initiative, PHSAM Aftersales Director, Deenan Nadar said, “Customer satisfaction is very important to us. As such, we are levelling up our efforts across the board. We want to ensure Audi cars are running at their best, always. Audi owners can leverage our latest customer care package which has been designed to offer reliability and safety. In view of the upcoming school holidays and festive breaks, and with the monsoon season around the corner, we want our customers to have a safe and reliable journey.”
“This will be a period of peak drives with more cars on the road, road trips and possibly hazard drives with unexpected heavy rains, floods or thunderstorms – and we want to enable Audi owners to have pleasant journeys with peace of mind,” said Deenan.
Besides launching the new #ReadyToDrive initiative, Audi Malaysia is also strengthening the quality of its aftersales service. Audi Centre technicians in Malaysia have been undergoing regular upskilling and assessments to improve their service level performance.
Keyword: Audi Malaysia launches #ReadyToDrive initiative – 20% off parts & labour